Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
CGI Impact Windows & Doors in Sunrise: What to Know First
We provide independent CGI impact windows & doors service in Sunrise, with most diagnostics completed in one visit and written pricing delivered before any work begins. A typical CGI repair runs $280-$620; full unit replacement on a standard single-hung opening generally falls between $1,400 and $2,200 installed. We are not affiliated with or authorized by CGI - we are an independent CGI service provider - which means we source parts by specification rather than by catalog restriction, and our recommendations are governed by the Haven Standard, not a manufacturer script.
This page is for Sunrise homeowners who already have CGI impact-rated windows or doors and need service, replacement, or an honest second opinion on a quote they’ve already received. If you’re in the Inverrary area, Sawgrass Estates, or west of the Sawgrass Expressway and your CGI units are showing stress after a storm season, call (754) 254-5294. We answer live, 24/7.
How CGI Products Fail - and How We Fix Them
- Sentinel by CGI horizontal rollers: sash drift and lock misalignment. The roller carriage on the 7800 series wears asymmetrically in Sunrise’s salt-air environment, especially on east-facing exposures near the Sawgrass corridor. The sash creeps open under its own weight, and the lock cam no longer catches clean. We replace the full roller assembly with OEM-spec stainless hardware, then shim the sill track to restore the factory reveal. Measure it right once, and the install tells you nothing went wrong.
- Sparta single-hung: balance shoe fracture in the jamb liner. The Sparta line uses a constant-force balance system that fatigues faster in Broward’s UV load than the manufacturer rates for. When the shoe cracks, the sash drops hard or tilts inward. We pull the jamb liner, inspect the balance drum for corrosion, and install a matched replacement set - OEM or equivalent-grade depending on liner availability. We document the drum reading on your photo record.
- Impact-rated fixed picture units: seal failure and glazing fog. CGI’s laminated impact glass relies on a dual-seal system that can breathe in Florida’s thermal cycling. In Sunrise, we’ve tracked accelerated seal degradation on south walls where afternoon heat builds against the interior stop. We deglaze the frame, inspect the setting block placement (a common factory deviation on 2009-2016 production runs), and reglaze with warm-edge spacer and Dow 795 sealant to match the original impact rating.
- Entry door sidelite and transom: frame racking after rough-opening settlement. CGI door systems are rigid; the surrounding framing in Sunrise’s sandy soil conditions is not. We see racked sidelites in Welleby and Sawgrass Mills-adjacent homes where the slab has shifted. We don’t force the door - we re-establish plumb on the rough opening, install composite shims, and reset the unit with structural screws at the hinge side, not just the casing.
- Sentinel casement: operator arm galling and handle spin. The Truth or Roto operator on older Sentinel casements develops galling where the worm gear meets the scissor arm, usually after a homeowner forces the unit against swollen weatherstripping in humid months. We replace the full operator mechanism, never just the handle, and we check the hinge-side frame for stress cracks that the forced operation often masks.
Our CGI Impact Windows & Doors Process

- 1
Measured survey and written scope. Sonia Raman or a verified crew member records every opening dimension, frame condition, and existing unit specification. You keep the survey; it becomes the quote.
- 2
Parts decision: OEM or verified equivalent. We check CGI lead times against your need. Some Sentinel components ship in 10-14 days; for Sparta balance systems, we often stock equivalent-grade hardware that meets the same cycle-test standard. We document the specification, not just the brand.
- 3
Repair or replacement execution. Work proceeds under Haven Clause 3: verified, uniformed technician, license number provided before arrival. No subcontractor roulette.
- 4
Operational test and photo record. Every unit is cycled, locked, and sightline-checked. We photograph the finished condition and upload to your job record.
- 5
Written invoice and 365-Day Done Right Promise. The invoice matches the quote. If the fix doesn’t hold, we return under the Haven Standard - no requote, no argument.
Before
AfterWhat CGI Impact Windows & Doors Costs in Sunrise
| Scenario | Typical Range |
|---|---|
| CGI roller/lock hardware replacement (single unit) | $280 - $420 |
| CGI balance system repair, Sparta single-hung | $340 - $580 |
| CGI reglaze, impact fixed picture unit | $480 - $760 |
| CGI entry door sidelite reset and reseal | $620 - $940 |
| CGI full unit replacement, standard single-hung | $1,400 - $2,200 |
| CGI full unit replacement, horizontal roller (large opening) | $2,000 - $3,400 |
What moves the price: unit size, floor level (lift access), frame condition behind the trim, and whether the original installation left adequate shim space for proper bedding. We pull permits where Sunrise requires them and pass inspection before final invoice.
Call (754) 254-5294 for your free estimate. Bring a competitor’s written quote and we’ll review it at no charge - Haven Clause 1 applies either way.
Why Sunrise Homeowners Call Sightline Windows & Doors Sunrise for CGI Work

We’ve installed and serviced 18,000+ openings since 2012, and a measurable share of those have been CGI units in Sunrise homes - from the original Inverrary builds to newer construction west of Nob Hill Road. Sonia Raman’s crew knows the difference between a Sparta and a Sentinel frame profile without pulling the sticker, which means we measure once and order correctly the first time.
If CGI lead times don’t match your schedule, we specify from our other verified lines - PGT, CWS, ES Windows, ECO Window Systems - by performance tier, not by what’s in the warehouse. The Haven Standard governs every job: written price before work, verified crew on arrival, evidence on completion, and the 365-Day Done Right Promise stamped on the invoice. Calls are answered by a live person, 24/7.
FAQs
CGI’s warranty covers original manufacturing defects; independent service does not automatically void it unless the repair causes the damage. We use OEM-spec or equivalent-grade parts and document every specification, so if a defect predates our work, the paper trail is clear. Call (754) 254-5294 if you need help reading your warranty certificate against the work proposed.
Sentinel hardware typically ships in 10-14 business days; Sparta balance components and entry door parts can stretch to 3-4 weeks in peak season. We stock equivalent-grade hardware for common failures and will tell you before you sign whether we’re sourcing OEM or verified equivalent. Call (754) 254-5294 and we’ll check availability against your timeline.
Repair when the frame is square, the glazing is intact, and the failure is isolated to hardware or seal. Replace when the frame has settled out of plumb, the impact laminate is compromised, or the repair cost exceeds 60% of replacement. We make the call based on your measured survey, not a sales target. Call (754) 254-5294 for the written comparison.
We can match the performance specification and sightline dimension; exact color and grid match depends on CGI’s current production schedule and whether your original line is still manufactured. We document the match criteria in writing before ordering and show you the sample. Call (754) 254-5294 to schedule the survey.
We test every repaired unit to operational cycle count and inspect the bedding and fastening against the Florida Building Code wind-load map for Sunrise’s zone. The photo record shows the condition; the 365-Day Done Right Promise covers the performance. If you’re tracking storm data the way we do, you’ll know the weak point was addressed before the named storm forms. Call (754) 254-5294 to schedule.
Written by Sonia Raman, Owner, Sightline Windows & Doors Sunrise at Sightline Windows & Doors Sunrise, serving Sunrise and nearby areas.










Before
After
Before
After
Before
After